You’ve built something real—but what got you here might not get you where you want to go next. Marketing feels more difficult than ever, and the more you try to fix it, the more disconnected everything starts to feel.
That’s where The Promo CMO comes in. We help small promotional merchandising businesses step back, get clear, and build a marketing foundation that actually supports growth—not just activity.
Together, we’ll clarify your brand, align your team, and create systems that move your business forward—with less stress and more focus.
This isn’t about doing more. It’s about making what you’re already doing work better—with a partner who understands the industry and knows how to help you find the way forward.
This is a era where full-time staff isn't always needed. The right fractional partner provides the needed strategy for growth, with less risk and lower overhead.
When your brand, tools, and message aren’t aligned, even great marketing can underperform. Here are the signs that it’s time to realign:
Your brand feels lost in a crowded market
Marketing feels reactive—not strategic or focused
Campaigns and content look good, but don’t deliver results
Rising costs and pressure to strategically cut overhead
Social content and paid ads that don’t get traction
Feeling behind in AI and tech that could improve efficiency
Too many tools, but not enough clarity, connection or adoption
Referrals have slowed and momentum feels hard to regain
Struggling to find or retain qualified marketing talent
The Promo CMO exists to help you stop spinning and start building—with strategy that solves your real business challenges without the need to hire a full-time marketing leader.
We help clarify your value, positioning, and voice so you stand out in a crowded market, attract the right buyers and solve your customer's problems.
We craft social and email strategies that reflect your brand—and resonate with the people you want to reach.
We streamline your platforms, automation, and implement AI tools so your team saves time, not loses it.
We help you document strategies, create content, and build campaigns that stay on track and on message. Not just chasing the newest trends.
We build internal systems and processes that unite your team around shared customer experience goals, making marketing easier to execute while delivering better client outcomes.
We help you build systems that generate qualified leads and referrals from the people who already believe in your brand.
We help identify where to bring in talent (or technology) to enable you to grow lean, smart, and with purpose.
For 20 years, I’ve helped small promotional businesses grow across strategy, systems, and leadership that works for businesses like yours. I've been in your shoes: juggling too many business needs, questioning where to invest, keeping up with technology and finding momentum in a crowded, fast-changing space.
I’ve worked across the industry—as a supplier, distributor, and decorator. I’ve built and led a 27-person marketing and creative team, scaled a global department, and helped implement AI and tech to drive efficiency. I believe in the power of small business, in the value of great promo, and in the resourcefulness it takes to grow something meaningful.
The Promo CMO exists to help leaders like you bring clarity to your brand, structure to your marketing, and confidence to your next move without the need to hire full time.
Come find me on LinkedIn and say "hi"! 👋
RJ Hagel
The Promo CMO
"When it comes to driving marketing results through collaboration, creativity, and thinking a bit differently, RJ leads the pack. If I knew he occupied a seat at the table, he would play a critical role in designing, delivering, and implementing a solution that would result in success for all involved."
"I believe he is one of the most dynamic leaders I've ever worked with. His ability to balance strategic vision with day-to-day execution made a significant impact on both our team and the company as a whole."
"Working with RJ was always a great experience. He is one of those rare marketing minds who combines creativity, strategy, and execution seamlessly. His ability to craft and execute a vision helped reshape how we positioned ourselves, always keeping simplicity and value at the core."
"He has an amazing ability to understand the company vision, take ownership and prioritize projects to execute on the most relevant growth initiatives. RJ owned our Digital transformation including the integration of our website, CRM, automation, social, search and ad spend."
Be genuine, honest and act with morale principals. Always follow-through.
Staying curious, try new things, and always work toward improvement.
Empower and improve relationships across the promo community.
Always be listening, watching and learning.
Stay nimble, open-minded and willing to pivot.
Trust and honestly are at the core of our philosophy.
Inspire action through grounded vision and purpose.
Support one another to do amazing work and build partnerships.
Solving problems efficiently through creative thinking.
Building emotional connections to the brands we love the most.
Step 1:
Schedule a 1:1 Strategy Session
Start by completing a short survey to give us an idea about your business and what you are hoping to accomplish.
We'll then hop on a call to explore your challenges in more detail. You bring the vision—we’ll bring the questions and get to the bottom of solving your needs.
Step 2:
Get Your FREE Marketing Roadmap
After our call, we’ll assess your current positioning, audience alignment, and marketing systems.
You’ll receive a personalized roadmap with where we believe your next steps should look like— No obligations, just real advice designed to help you scale.
Step 3:
Scale with Confidence at a Pace That Works
As a strategic partner, our goal is not to to sell you ads or creative services.
We're here to tailor a program that focuses on what matters most for your business and for your budget.
Whether you're refining your brand, building a smarter funnel, or looking for ongoing marketing leadership, we offer flexible packages designed to meet you where you are—and help you grow from there.
A brand refresh helps to define a business's specific purpose, who their targeting and their value proposition.
Brand positioning and messaging framework
Website copy consultation or structure outline
Visual identity evaluation and brand toolkit guidance
Ideal customer and audience alignment
Delivered as a strategy doc + 1:1 walkthrough session
A Brand Refresh is a great place to start and will typically run for 3-4 Months.
The lead machine helps teams with low lead volume, disconnected tools, or inconsistent marketing
Funnel structure and automation setup
Email and lifecycle campaign strategy
CRM review and implementation recommendation
Promotional campaign and content planning
Optional: Light AI tools/ workflow integrations
Lead Machine campaigns typically last 3-5 Months, depending on what your access to data and technology.
Our Promo Growth Accelerator programs are best for businesses ready to scale, delegate, and lead with clarity
Ongoing strategy, planning, and marketing oversight
Quarterly roadmap development and execution support
Campaign leadership + sales/marketing alignment
AI, marketing technology, and workflow optimization
Founder/team coaching and vendor management
Our Growth Accelerator programs can start with as little as 6 months and can vary on its length based on your goals.
Part-time marketing leadership without the full-time cost.
• Fractional CMO guidance and long-term planning
• Brand positioning and messaging development
• Go-to-market strategy for new products/services
• Campaign and channel planning
• Marketing audits and optimization
• Coaching for founders and internal teams
• Vendor & Partnerships, hiring, and team support
Clarify your message. Align your look. Build a brand that resonates.\
• Brand identity and story consultation
• Brand guidelines and toolkits
• Website messaging and layout planning
• Catalog and lookbook strategy
• Campaign themes and creative briefs
Simplify your tools. Systemize what works. Scale with confidence.
• Martech stack reviews and setup
• Email, social, SMS, and CRM platform guidance
• AI tool integration for lean teams
• Project management workflows
• Dashboard and performance reporting setup
Build marketing systems that create demand and support sales.
• Funnel strategy and automation
• Email campaigns and lifecycle marketing
• CRM setup and optimization
• Sales enablement: decks, sell sheets, catalogs
• Personal brand positioning for leadership/sales
• Customer journey mapping and conversion analysis
• Promo campaign strategy and execution
Solutions tailored to the realities of the promo world.
• Supplier startup and brand launch strategy
• Distributor engagement and sales alignment
• Product launch and promotional storytelling
• Trade show and event marketing planning
We work with small, growth-focused organizations in the promotional products industry—typically suppliers, distributors, or service providers. Many don’t have a full marketing department, just one or two people juggling email, social, sales tools, or website updates. If you're ready for strategic support that brings structure and scale, we’re a great fit.
Out clients typically either don't need, or can't afford a full time a full time Marketing Executive, but needs a strategic partner to help them scale. We work ONLY on the strategic, technology and foundational needs you have to help your business grow.
Not at all. Some clients are solo founders wearing every hat, others have a junior marketer or designer supporting the basics. We can step in to lead strategy, support and upskill your team, or help you build the systems and processes to grow with confidence.
No. The Promo CMO provides strategic marketing leadership, not a menu of pre-packaged services or ad campaigns. We’re not here to sell content or manage your social media—we’re here to help you build a brand, streamline your systems, and grow with clarity and purpose.
We offer both. You can start with a focused project like a brand refresh or funnel redesign, or choose an ongoing engagement for fractional CMO leadership. We'll build a package to give you clarity on cost, scope, and expected outcomes—without locking you into an agency retainer model.
You’ll walk away with valuable insights you can implement—whether we work together or not. After our call, we’ll send you a personalized, AI-enhanced roadmap outlining what’s working, what’s missing, and a set of action steps tailored to your goals.
If you’re spinning your wheels, making reactive decisions, or struggling to scale beyond referrals, it’s probably time. The right support can bring structure, focus, and direction—so you can stop guessing and start growing with intention.
We're creating contact weekly. Drop us your email and find us on social to start seeing what we are all about.
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